An article on Social Intelligence – Observing Nonverbal Behavior and Understanding Emotions – by Dr. Sandeep Atre
According to Association of Certified Fraud Examiners (ACFE), typical organization loses 5% of its annual revenues to acts of deception,
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Well! Deception is not unique to humans. Male fishes deceive rivals about their mate choices, ravens pretend to find food elsewhere to save it from being stolen, predators camouflage, birds fake injury to lure enemies away from nests, and spiders build models of themselves to avoid detection. Yes! Deception seems to be woven into the nature, and human beings are no exception.
Majority of human lies are ‘white lies’ – the ones we tell to avoid offending people. But then there are lies that affect our choices and decisions. And it is our failure to spot these lies that costs us dearly both at personal and professional front. Thus, whether you play it or not, you are in the game. And it is one game which even if you don’t aspire to win, you surely wouldn’t want to lose either.
As researchers Houston, Floyd and Carnicero state, the three ways in which people tell lies are: by not telling the truth (lies of commission), by not telling the whole truth (lies of omission), and by telling things other than the truth (lies of influence). And the most ‘readily applicable’ human way to detect deception is to observe gestures, postures and expressions; as body doesn’t lie!
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Yes! Nobody hides truth…if you pay due attention to everybody!
Dr. Sandeep Atre, Founder Director, Socialigence – Developing Social Intelligence
www.socialigence.net – Specialized Online Courses and Customized workshops on Observing Nonverbal Behavior and Understanding Emotions
PS: All inputs on observing nonverbal behavior should be applied after establishing the baseline behavior.