We all know that ‘humans are social animals’. Even one look at our evolution will vindicate the fact that we could survive all that we did because we were ‘smarter’ and ‘connected’.But are we connecting anymore? Look around and you wo...Read in Detail
If you would ask anybody in the management fraternity to name an organization exemplifying excellence in customer-service, more often than not you would find that the reply would be “Nordstrom”. And as the legend goes, Nordstrom’s employee ...Read in Detail
“People don’t care how much you know unless they know how much you care”! Everyone from Theodore Roosevelt to John C. Maxwell has been given credit for this line, and yet there is no line more befittingly applicable to everyone from Manhatt...Read in Detail
We are living in a world where:
Parents are getting far lesser time with their children
Family as an institution is going through a major restructuring
Society has an alternate form – virtual.
These changes have made the role of teac...Read in Detail
Workplace is a whole world in itself. People coming from diverse backgrounds, with different experiences, having distinct personalities; all stacked together in a notional hierarchy; reacting towards ever-increasing demands of an ever-changing ma...Read in Detail
The most unique characteristic of parenting is that it is a lifelong pursuit. No matter how much we claim to compartmentalize and let go, the fact is that “Once a parent, always a parent”. In spite of all the modernization, the deeply woven e...Read in Detail
Leadership is essentially an interpersonal skill; and this thought can only take prominence when we start to look at people not as resource but as source. Yes, at the core of functioning of a team is the connection between the ‘person at the he...Read in Detail
Often leaders are too busy to introspect. They are so busy giving feedback that they seldom pause to take feedback about themselves. Even the well-intentioned exercises like 360-degree appraisal become mere rituals where people only say what they...Read in Detail
Isn’t it strange that while some people tend to bring out the best in us, some others invoke the side of ours which we aren’t proud of!Well! Believe it or not, each one of us has a similar varying effect on people. So what’s at work here?
...Read in Detail
They say…“they don’t care how much you know unless they know how much you care”!Well! There has hardly ever been a sentence more representative of the role that social intelligence and emotional intelligence play in leadership.
‘Soci...Read in Detail
So how would a classic case of motivation-misfired look like? Well! Pretty much this way…
A team-member not performing well…her manager calling her for a meeting…manager using the most confident voice, quoting the most quotable quotes, a...Read in Detail
In an era of numerous WhatsApp messages, Facebook quotes, YouTube videos of life coaches, and blog-posts (like the one you are reading), motivational words are prevalent to the extent of being clichéd. Now you don’t need a leader to mouth them. ...Read in Detail